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Exploited. On CISA's list since 2026-04-24, and used by ransomware.
CVE-2024-57728 · SimpleHelp SimpleHelp · Published 2025-01-15
7.2 out of 10
CVSS rates it high.
64%
Estimated chance of exploitation in the next 30 days, among the top 1% of all scored flaws (EPSS, 2026-10-29).
Yes
CISA has seen it exploited in real attacks. For US government agencies the fix is deadline passed 175 days ago (2026-05-08).
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
From the NVD.
Explore this week’s weaknesses and all learning topics
Understand the kind of weakness behind this flaw. These resources teach the weakness, rather than reproduce this specific CVE. Follow the vendor's advice above to fix the affected product.
A supplied file path escapes the directory the application intended to allow.
CWE-22 · CISA KEV; NVD record: 134c704f-9b21-4f2e-91b3-4a467353bcc0
Reading and practice labs · Free account for labs. Basic HTTP knowledge; some labs use Burp Suite.
CWE-59 · NVD record: nvd@nist.gov. We have not selected a close learning match for this label.
CWE is a catalogue of weakness types. Labels come from the sources shown and can differ or change. Resource matches reviewed 16 October 2026.
No story in the last 14 days has mentioned it.
Exploited flaws from CISA's KEV catalogue. Chance of exploitation from EPSS by FIRST. Descriptions and scores from the NVD. This product uses the NVD API but is not endorsed or certified by the NVD.